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Terms of sale 

Arrival is possible from 3:00 p.m. and departure must be before 11:00 a.m. Taking possession of the apartment implies full and unconditional acceptance of the clauses of this contract.

All rent is payable in advance. When the rental period exceeds one month, payment is made in monthly fractions. Any delay in paying rent may result in immediate termination of the contract, and payment of sums due under this contract. In the event of a delay in the arrival of the Host, the rental is due from the day of arrival provided for in the contract.

Indicated in euros, taxes and charges included (water, electricity, gas, rental risk insurance), except tourist tax and optional services. They include the provision of a furnished apartment, the supply and change of linen according to the price chosen.

This contract is concluded within the framework of one of the exclusions provided for in article two of the law N ° 89-462 of July 6, 1989 (furnished rental), it is not subject neither to the provisions of this law, nor to those provided for by Law No. 48-1360 of September 1, 1948.

All reservations must be guaranteed with a valid credit card for the duration of your stay. The credit card used for the reservation will be requested upon arrival. The name on the ID requested upon arrival must be the same as the name on the credit card.

Alezan-Toulouse will be entitled to claim from the Host the full value of the replacement price of objects, furniture or equipment broken, cracked, chipped or damaged, the price of cleaning bedspreads, sofa covers, cushions, as well as '' compensation for damage to curtains, paintings, plaster, wallpapers, ceilings, rugs, fitted carpet, parquet floors, windows, bedding, etc. Repairs made necessary by negligence or poor maintenance during the rental will be the responsibility of the Host. In the event of non-performance by the Host of any of the obligations of this contract or of behavior contrary to what is specified, Alezan-Toulouse may automatically terminate the rental contract, without formality and without notice.

Stay of 1 to 3 nights: cancellation free of charge until D-1, beyond, the first night is due. Stay of more than 4 nights: cancellation free of charge until D-7: beyond, cancellation fees corresponding to 35% of the amount of the reservation. In case of no show, the same conditions apply. In the case of specific and / or internet offers, different cancellation conditions may be applied.

Alezan-Toulouse reserves the right to enter the apartments for reasons of maintenance, security or to make a visit.

Any modification to the stay started must be in writing, the date of receipt being the date of notification. There is no tacit right to renew the contract. Any request by the Host to extend the stay, if accepted (subject to availability) must be the subject of a new contract, without prior guarantee that the price and the apartment will be maintained. In the event of an early departure, the pricing corresponding to the actual length of stay will be applied retroactively. If the notification reaches us less than 7 days before the initially scheduled departure date, a charge of 35% of the amount of the canceled nights will apply in addition.

Alezan-Toulouse provides each guest with an apartment in perfect working order and cleanliness. The Host must behave in this apartment as a good father and respectful of cleanliness. Otherwise, cleaning will be billed on an hourly basis of € 30. Any complaint concerning the functioning, the cleanliness or the state of the equipment and furniture of the apartment occurring more than 24 hours after the entry into use of the premises cannot be accepted. On request, an inventory is available to the Host at the reception.

The entire establishment is non-smoking. Failure to comply with this obligation entails the acceptance of an additional invoice of 200 euros to cover the costs of cleaning (de-impregnation of surfaces, curtains, curtains, etc.) or air purification in order to allow the next customer to be free from tobacco pollution.

A credit card number * is provided by the Host. The costs generated by damage to the rented apartment or the furniture or equipment entrusted, as well as any cleaning costs and optional services will be debited from the card. * Alezan-Toulouse accepts the Carte Bleue, VISA, Eurocard and MasterCard and American Express networks

As a rental of furnished apartments, Alezan-Toulouse does not provide custody of property belonging to guests, whether in apartments, car parks or common areas. The insurance taken out by Alezan-Toulouse exclusively covers rental risks.

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